A train is seen through the waiting shelter at St Albans Abbey station. Photo by Rudi Newman.The Garston Community Art Project was another successful CRP project. Here Councillor Stuart Pile and children from the Garston area unveil the new artwork at the entrance to Garston station - much of it a product of their own creativity.New bicycle shelters at St Albans Abbey station were a product of the CRP.
Abbey Line Community Rail Partnership, official logo.

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Contact
Who should I contact?

You may find the answer to your question on our Frequently Asked Questions page. Failing that, here is how you can make contact with the right people for your enquiry....

For timetable, ticket or train running information, contact:

To report immediate issues with the stations, lighting, or passenger information equipment, contact:
  • The Customer Services Manager for London Midland, details below.

To report a long-running issue, grievance or complaint, or to discuss wider issues concerning the Abbey Line and its future, contact:
  • The Abbey Flyer Users' Group (ABFLY), details below

To report immediate issues concerning the track, overhead line equipment, bridges, level crossings, fencing, trees etc., contact:

To arrange a school or college visit using the Abbey Line, to discuss CRP-related projects, to discuss how your business or organisation could become part of the CRP, or for any other enquiries concerning the Abbey Line Community Rail Partnership, contact:
  • The Abbey Line CRP officer, details below
London Midland logo.
Deborah Carr is the Customer Services Manager for the London North area of London Midland, which includes the Abbey Line.

For enquiries or comments regarding day-to-day upkeep and maintenance of the stations, including lighting and passenger information equipment, please contact her:

Deborah Carr, Customer Services Manager
c/o London Midland Trains
Watford Junction
Station Road
Watford
WD17 1EG

E-mail deborah.carr at londonmidland.com

Mobile: 07772 869789

PLEASE NOTE: Deborah is NOT a timetable enquiry service, nor is she responsible for train running, nor does she work for Network Rail (who maintain the track and infrastructure). 

Please only contact Deborah if you have an enquiry directly related to one of the stations or the quality of service on the Abbey Line. 
Abbey Line Community Rail Partnership, logo.
For enquiries or comments regarding the Community Rail Partnership, please write to:

Abbey Line Community Rail Partnership
CHN 101, County Hall
Pegs Lane
Hertford
SG13 8DN

E-mail crp at hertfordshire.gov.uk

or Tel: 07770 993162
ABFLY logo.
Individuals are encouraged to participate in the Community Rail Partnership via the line's very active rail user group, 'ABFLY', also known as the Abbey Flyer Users' Group. 

ABFLY are one of the Lead Partners in the Community Rail Partnership. 

For further information about the group, what they do or how they could help you, please see our ABFLY page. 

Or, you can contact:

John Webster, chairman ABFLY 
17 Faircross Way
St Albans
Herts
AL1 4RT

E-mail john.w.webster at ntlworld.com
Disclaimer: The information on this site is provided in good faith by the Abbey Line Community Rail Partnership. We have tried very hard to ensure that the information given is correct, but visitors to the site are advised to check with the service providers if any errors would cause them inconvenience or expense. Contact numbers for the service providers are given where available. Please let us know of any errors you find by emailing the Webmaster "at" abbeyline.org.uk. Thank you.